WHAT TO DO IF YOU SUSPECT A NATURAL GAS LEAK
In its most pure state, natural gas has no odor. That’s why Vectren adds a chemical with a very distinctive order, which smells like rotten eggs. Follow these instructions below if you or your roommate suspects a natural gas leak.
In the event a gas leak is suspected INSIDE of a home or business, residents are reminded of the following:
- Immediately leave the home or business with the gas leak and distance yourself from the building once outside, as well as areas where the order of gas is noticeable.
- Do not use the phone, cell phone, or text anyone while in the building or who may be in the building. If you notice the leak while talking on the phone, do not hang up.
- Do not turn any lights, appliances, or any electrical sources on or off.
- Do not light matches. Do not open or close windows.
- Do not start a vehicle if it’s parked in a garage that’s attached to the home of the suspected leak nor utilize an automatic garage door opener upon exiting. These activities listed above could trigger an ignition if gas has significantly accumulated.
- Call Vectren 1-800-227-1376 from somewhere other than the location of the gas leak.
- Remain in a safe area until emergency personnel arrive and do not re-enter the premises.
In the event a gas line has been struck or odor detected OUTSIDE of a home, residents are reminded to do the following:
- Leave the area of the gas leak immediately and distance yourself from source of the odor/struck line, as well as areas where the odor of gas is noticeable.
- Do not attempt to re-start or move powered equipment.
- Call Vectren at 1-800-227-1376 from somewhere other than the location of the gas leak. The party responsible for the damage to the gas line should also call 911 and report the incident to police and/or fire officials and the state’s 811 center.
- Remain in a safe area until emergency personnel arrive and do not enter the home or neighboring premises.